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How do I track steps using the Virgin Pulse mobile app for Android?
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Lock also provides a Recovery Message on the lost or stolen device's screen. Erase : Deletes all apps, media, settings, and user data from the device. Tap Guest. Enter the Email and Password for the Google Account associated with the lost or stolen device, then tap Sign in. Manage the Android device as needed. When finished, tap Sign Out. We know it can be stressful to lose your phone or have it stolen.
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We're here to help you out and get you back up and running again as soon as possible. The following tips will help you reduce the risk of theft and make the info on your phone more secure:.
Learn more from the Canadian Wireless Telecommunications Association about protecting yourself and your data. If you report that your phone has been lost or stolen we will add it to a national "blacklist" of stolen phones to prevent others from using it. As soon as you let us know that your phone has been lost or stolen, we can suspend your service.
If you report your phone as lost or stolen, and do not notify Virgin Mobile of its return, then the phone may be permanently disabled. Remember that your agreement continues to apply even after you have reported your phone as lost or stolen.
What happens with your monthly charges or account balance depends on whether your services with Virgin Mobile are on a postpaid or prepaid plan:. Heads-up: You're responsible for any charges e.
And remember, if you decide not to get a new phone and cancel your services instead, any applicable Early Exit Charge will apply. Check out your Terms of Service for further details. The national blacklist is used by by service providers in Canada to help prevent the usage of lost or stolen phones. What if you find your blacklisted phone? Your phone should regain access to the Virgin Mobile network within 24 hours. A request to remove your phone from the national "blacklist" will also be made within 24 hours. Heads-up: We can only remove a phone from the blacklist for you, if you were the person that originally blacklisted it.
If your phone was reported lost or stolen and blacklisted by another service provider, you must contact that service provider to be removed from the blacklist.